Disclosure under the Act on Specified Commercial Transactions

Seller

ShushuLab (sole proprietorship)

Responsible representative

上原すみれ

Address and telephone number

Disclosed without delay upon request. Please send your request to the email address below.

Contact

[email protected]

Product name

Neravia v1.0.0 for Windows

Price

JPY 129,800 (tax included)

Additional costs

Internet connection charges, communication charges and other costs associated with the user’s communication environment.

Payment method

Credit card payment via Stripe

Payment timing

Payment is processed when the purchase procedure is completed.

Product delivery

A download URL is issued immediately after payment is confirmed. The purchaser will also be notified at their email address.

Quantity and permitted devices

One license for the purchaser’s own use per purchase. It may be used on one Windows device. You may transfer it to another device after deleting it from the previous device.

System requirements

Tested with Windows 11 64-bit, VST3 64-bit, Studio One 7 Professional, 48 kHz, and mono/stereo operation. Other environments have not been tested.

Returns and refunds

Due to the nature of digital products, returns and refunds for the purchaser’s convenience are not accepted. Please contact us within 7 days of purchase for duplicate purchases, corrupted files, or serious defects reproducible in the stated operating environment. We will provide a working file or corrected version and issue a refund if the issue cannot be resolved.

Qualified invoices

The seller is not a registered issuer of qualified invoices.